EVENT FAQs >>
Can we customize our menu?
We love working with clients to create menus and dish concepts that celebrate their culinary heritage or favorite foods while also centering seasonality and sustainable sourcing practices. Please note that incorporating custom menu items into an event generally incurs supplemental food and/or beverage service fees.
Do you accommodate dietary restrictions?
Our menus are crafted to be as dietary inclusive as possible and we train our team to be knowledgeable and transparent about menu ingredients. We are always happy to tweak a menu or dish to accommodate dietary needs and we provide detailed labeling.
We’d like our guests to receive an individually plated meal — is that different from Family Style service?
Our food service options feature shared food experiences instead of individually plated meals because it allows us to serve more sustainable cuts of meat and fish. We also love how it allows for a diverse and inclusive menu with a super smooth food service. Our Family Style dishes are plated for groups of 4-6 diners and repeat down or around tables so the vibe is bountiful and no one needs to pass a large platter over their fabulous clothes.
What are Chef Stations?
Chef Stations are open kitchen stations where our culinary team finishes and assembles small plates or bites for your guests in real time. They are best suited for a cocktail party or floating meal atmosphere.
Can we supply our own alcohol?
Yes! As long as your venue does not prohibit this, we are a BYO-friendly company. You can coordinate your wine, beer and spirits program with our Events Team to ensure that you purchase enough alcohol and that our bar team is properly prepared. You can also pair your alcohol purchases with our Non-Alcoholic Bar package to make sure all the right mixers and garnishes are there.
Will you serve items from other vendors?
Yes. We are happy to facilitate serving goods from other vendors. We do ask that these items be clearly labeled and identified to our Events Team prior to the event. Occasionally, the service of food or beverage items from outside vendors may incur supplemental charges.
Is gratuity included in my bill?
A successful event relies on the cooperative work of many individuals -- some very visible to our clients and other less visible. All the necessary fees required to compensate our professional team equitably are included in your service contract and invoice. We do not include gratuity nor do we believe there is a standard gratuity percentage that can be assigned to all invoices.
If and when a client chooses to include gratuity in their payment, we equitably divide the amount among the entire team that produced your event.
Do you cater events outside of NYC?
In order to make employment in our company an equal opportunity and avoid prohibitively expensive transport fees, we offer catering services to venues that are accessible to the NYC metro transit system and we prioritize events in Brooklyn, Queens, and Manhattan.
What happens to leftover food from my event?
Our culinary team works hard to minimize potential food waste at every point of production. We offer styles of food service that help us minimize the amount of food that is left uneaten. We work with community fridges and food pantries in our local neighborhood to rescue and repurpose excess food from our events.
How does your company handle the waste streams from my event?
We strive for a renewable solution to nearly every type of “waste” produced by our company’s services. We work with exclusively compostable disposable products and minimize our use of plastics and laminated papers. We work with Terracycle to separate flexible plastics, latex gloves, laminated papers, and used aluminum foil for special recycling. We work with venues to sort and recycle glass, metal, and paper onsite. We work with GroundCycle to to bag all event compost for pickup at the end of your event. If you’d like to book a Terracycle zero waste solution box for specific waste elements of your event, we are happy to coordinate that.
Have a question you don’t see answered here?
Reach out to our Events Team to get more information.